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Privacy Policy

What personal data we collect through tridy.ro, why we collect it, how long we keep it and what rights you have over it.

Last updated: 25 September 2026

This is a translation. In the event of any discrepancy, the Romanian version shall prevail.

1. Who the data controller is

Tridy is a service developed and operated by IKONIA AGENCY S.R.L., which is the controller of the personal data collected through this website, within the meaning of Regulation (EU) 2016/679 (“GDPR”).

IKONIA AGENCY S.R.L.

Registered office: Bd. Dacia nr. 31, bl. AN57, et. 4, ap. 13, Oradea, Bihor County, Romania

Trade Register number: J05/3636/2022 · Tax ID (CUI): RO47310601

Email: salut@tridy.ro · Phone: +40 775 222 333

For any question or request concerning your data, you can write to us at salut@tridy.ro.

2. What data we collect

When you request a demo

Through the form on the website we collect: your name, company, email address, phone number (optional), the product link and your message. Along with the request, we record your IP address, browser type and the time of submission, in order to protect the form against abuse and automated messages.

When you write to us or call us

The data you provide in correspondence: your name, email address or phone number and the content of the message.

When you visit the website

The server automatically records, in technical logs, the IP address, the page accessed, the date and time, the browser used and the referring page. This data is used solely for the security and operation of the website.

Analytics and marketing cookies are used only with your consent. Details are provided in the Cookie Policy.

3. Why we use the data and on what legal basis

  • Creating the requested demo and discussions about the service: based on your request, as a step prior to a possible contract (Art. 6(1)(b) GDPR), and on the consent given in the form (Art. 6(1)(a) GDPR).
  • Replying to messages: our legitimate interest in responding to those who contact us (Art. 6(1)(f) GDPR).
  • Website security and abuse prevention: our legitimate interest in protecting the website, the form and its users (Art. 6(1)(f) GDPR).
  • Visitor statistics and ad measurement: only on the basis of the consent given through the cookie banner (Art. 6(1)(a) GDPR).
  • Legal obligations: if you become a customer, we retain contractual, financial and accounting documents as required by law (Art. 6(1)(c) GDPR).

We do not use the data for automated decisions that produce legal effects concerning you, and we do not create profiles.

4. How long we keep the data

  • Demo requests and correspondence: no more than 24 months from the last interaction, after which we delete them.
  • Technical server logs: approximately 4 weeks.
  • Customers’ contractual, financial and accounting documents: for the period required by applicable law.
  • The choice made in the cookie banner: 12 months, in your browser.

5. Who we share the data with

We do not sell or rent personal data. We share it only with the providers we need in order to operate, who are bound by contractual confidentiality and security obligations:

  • Website hosting: a server managed by us, in a data center in Romania.
  • Email: messages are handled through Google Workspace (Google Ireland Limited).
  • Analytics and advertising: Google and Meta, only if you have accepted the respective cookie categories.
  • Public authorities: only when required by law.

6. Transfers outside the European Economic Area

Some providers (Google, Meta) may also process data outside the European Economic Area, including in the USA. In such cases, the transfer takes place on the basis of the EU–U.S. Data Privacy Framework or the standard contractual clauses approved by the European Commission.

7. Your rights

Under the conditions laid down by the GDPR, you have the right:

  • to find out what data we hold about you and to receive a copy of it (right of access);
  • to request the correction of inaccurate data (right to rectification);
  • to request the deletion of the data (right to erasure);
  • to request the restriction of processing;
  • to receive the data in a structured format and to transmit it to another controller (right to data portability);
  • to object to processing based on our legitimate interest;
  • to withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise these rights, write to us at salut@tridy.ro. We respond within one month of receiving the request.

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP, the Romanian data protection authority), B-dul G-ral. Gheorghe Magheru nr. 28–30, sector 1, Bucharest, www.dataprotection.ro.

8. How we protect the data

The website uses encrypted connections (HTTPS) exclusively. Demo requests are stored in a database located outside the public area of the server, and access to them is restricted to the members of our team who need them in order to respond to you.

9. Minors

Tridy is intended for businesses. We do not knowingly collect data from persons under the age of 16.

10. Changes to this policy

We may update this policy when the service or the legislation changes. The version in force is always the one published on this page, with the date of the last update shown at the top.